My 12″ last-gen Powerbook was brought to the Apple Store on Monday. It was repaired on Tuesday and shipped back from Tennessee on Tuesday night. I got a call to pick it up on Wednesday afternoon.
Three days turnaround.
Now I understand why folks are die-hard Apple fans…
My only other Wow! repair experience was with my first IBM Thinkpad. IBM actually overnight-shipped me the shipping box which I then used to ship the Thinkpad back to them. And similarly to the Powerbook, I got the Thinkpad back after less than 3 days.
The repair depot not only fixed the fan problem by replacing it. They also swapped in a new battery. Yes, the battery I had was part of that Sony recall. That is what I call REAL organization.
Yep, I am a happy Powerbook owner.
Except that I will probably sell it off. I need the money.