Archive for the 'The Daily Geek' category

Smart pricing

Jan 24 2011 Published by Ben Chong under Business, Marketing, Product, The Daily Geek

I had to re-partition a hard disk recently.

If you don’t know what that is, you’ll appreciate the whole point of this article.

The deal about “partitioning” a hard disk is to define how it is to be used.

In my case, I had a computer with Windows 7 on it. I wanted to install Linux (another operating system) on that same computer. So I wanted to create some space on the hard disk for Linux. The task of creating this space is the task of “re-partitioning’ the hard disk.

By now you will probably appreciate the fact that re-partitioning a hard disk is not something you’ll do everyday.

This is something that the folks at Paragon Software Group seem to understand well. They sell a software tool, the Paragon Partition Manager, to help you re-partition your hard disk. Price: $39.95.

They also sell a version that has a single-use license for a mere $9.95.

Think about it. How often would anyone need to repartition a hard disk? Mostly never. But when you do, you’ll probably just do it once. Like me.

So a low-cost single-use license for this kind of product makes absolute sense. It caters to someone who knows that he needs to partition his hard disk just once and doesn’t want to pay too much for a full-blown partitioning tool.

You might argue that Paragon doesn’t have to create such a product: I would have had to pay $39.95 for the full product and still just use it once. They would have made four times the revenue.

But then, at $39.95 would I still choose Paragon’s Partition Manager? Probably not.

There are a several competing products out there with varying capabilities and cost. Windows 7 itself includes a (free) partitioning tool, which unfortunately (or fortunately, if you are Paragon) doesn’t work well in all cases.

By creating this low-cost, single-use version of its partitioning tool, Paragon has a very well positioned product that neatly balances price with capabilities.

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WikiLeaks – The one fallout no one is talking about

Dec 03 2010 Published by Ben Chong under The Daily Geek

The big news of the week is “cablegate” aka the thousands of confidential US diplomatic documents that are being made public by WikiLeaks.

While the contents of the leaked cables range from the bizarre (Gaddafi’s blonde companion) to evidence of illegal behavior (spying on UN officials), the outcome of all this is that diplomacy will go on as before. There is no alternative to diplomacy. Even war, after all, is diplomacy by other means…

The impact of the leak on the culture and values of Western democratic societies will be more serious.

Western politicians of all stripes have called various actions on Julian Assange (WikiLeaks’ founder), ranging from hunting him down like Osama Bin Laden to assassination by drone.

What ever happened to Western concepts of judicial due process and the assumption of innocence?

While politicians can be forgiven for acting like politicians, after all, they have their constituents to answer to (in theory at least; in practice, US politicians answer to their campaign donors), the actions of companies like Amazon and EveryDNS are more worrisome.

When WikiLeaks came under intense denial-of-service (DoS) attacks, the website was moved to Amazon’s EC2 hosting service. On Wednesday, Amazon cut off WikiLeaks, citing pressure from US Senator Joe Lieberman.

On Friday, EveryDNS.net took down the wikileaks.org domain name, citing WikiLeaks’ violation of EveryDNS’s acceptable use policy.

Another company, Tableau Software, bowing to pressure from Senator Lieberman, “removed from the Internet visualisations of the US Embassy cables”.

This is all very worrisome because it shows how it easy it is shut down a website. All you need is a little bit of political pressure. And all this is achieved without judicial review and due process.

Is that what Western freedoms and liberties have come to? What happened to freedom of speech?

The problem is not whether what WikiLeaks did was legal or acceptable. There are processes in the system for dealing with cases like these, including a potential grand jury indictment against Julian Assange.

Resorting to what is essentially censorship is absolutely not the way to deal with WikiLeaks.

Believe me when I say I know what censorship is. The general perception is that China started the art of Internet censorship with its “great firewall”.

The reality is that in 1996, as the Internet became popular in Singapore (a country that has NOTHING to do with China), the government there started considering ways to control what its citizens had access to on the Internet. The primary target was online pornography but free and unfettered political expression was also a concern. As a start, all private Internet traffic had to pass through government-controlled proxy servers. Unapproved websites were blocked. At some point, the government considered requiring local website owners to register with the government, in the same way that printed media publishers had to obtain government licenses. I don’t know if this was ever put into practice because I had left Singapore by then.

I know this because I organized a petition drive to oppose the Singapore government’s move to censor and control the Internet. There have even been articles written about that petition.

What I see happening to WikiLeaks is more of the same: attempts at control and censorship. And it is scary. When politicians call the shots, who is next? After all, as the maxim goes: one man’s terrorist is another man’s freedom fighter (members of the Irgun/Haganah who later became Israeli leaders and Nelson Mandela/ANC come to mind). If your website upsets a politician or political party, will it be shutdown through direct and indirect political pressure? If that happens and you lack the technical skills of the WikiLeaks crew, what is your recourse?

The fact is that Western countries don’t need this. The system in place is robust enough to handle WikiLeaks, Al Qaeda terrorism and more. After all, this same system survived a 44-year cold war with the Soviet Union with most of our freedoms intact.

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T-Mobile G2

Oct 20 2010 Published by Ben Chong under Gadgets, The Daily Geek

I am a long time T-Mobile subscriber and was able to sign up to pre-order the G2.

Unfortunately, probably because I am not eligible for an upgrade, I was unable to actually pre-order the G2 until the day before it was released in the stores. Other T-Mobile customers were able to pre-order a week in advance.

If you have not been able to follow the frenetic pace of releases of new Android devices, the G2 is one of T-Mobile’s latest Android phones. It is a Google-experience device. This means that it has an almost stock version of Android 2.2 (aka Froyo). Other devices like the Samsung Galaxy S or the various Droids, are built with custom graphical user interfaces e.g. HTC’s Sense UI.

Unboxing: The few photos below show the unboxing of my G2. I bought it at a Radioshack store for a $50 markup over the T-Mobile price. Ouch!

Box view

Another box view

The phone in the box

View of the phone

Accessories: AC adaptor, USB cable, headset

Battery, battery cover...

I upgraded to the G2 from a MyTouch Slide. I like the available of a physical keyboard. It allows me to enter text faster and with fewer errors. An onscreen, touch keyboard is also available for occasions where I am using the device in portrait mode.

The pics below so the differences in size between the Slide and the G2.

Left: G2, Right: MyTouch Slide

The G2 is slightly thinner

With the keyboards out, the G2 is definitely thinner

Again, overall, the G2 is smaller than the Slide

The other big deal about the G2 is that it is HSPA+ capable. HSPA+ is T-Mobile’s 4G-ish network and is meant to compete against Sprint’s WiMAX-based 4G and (in the future) Verizon’s LTE.

On the MyTouch Slide, you get a little 3G symbol when you are using the HSPA network and an E symbol when only EDGE is available. On the G2, you get an H symbol (see picture) when HSPA is available.

H symbol -> HSPA

I installed the SpeedTest app to test the network connection speed.

HSPA+ is supposed to be available in the San Francisco Bay Area/Silicon Valley, but where I work and live, I was only able to get download speeds of less than 1Mbps. Ouch.

The only place where I was able to get the advertised HSPA+ speed was while sitting outside the Borders bookstore in download Palo Alto/University Avenue. There, I got something like 4Mbps download, even faster than my home DSL!

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Much ado about Chrome OS

Aug 18 2010 Published by Ben Chong under Business, Marketing, Product, The Daily Geek

The blogo-/twitter-sphere was briefly alit last week when this article came out on TechCrunch.

I think the simplest explanation is probably the correct one in this case: Google is working on a 3G/Broadband connection manager for Chrome OS and they working with Verizon to validate it on the Verizon network.

The bigger question though, in my mind, is what kind of device will Chrome OS appear on?

Android, Google’s “other” OS, is coming along strong and is poised to overtake Apple’s iOS in terms of shipment volume. Android is no longer limited to smartphones. It will be shipping on everything from music/media players to tablets from Samsung and Motorola.

How will Chrome OS fit in this picture?

One possibility is that Chrome OS will ship on regular PCs as a companion OS to Windows. A well known example of such an approach (and I would say the “pioneer” in this space) is DeviceVM’s Splashtop. This alternate OS environment ships on notebooks from HP, Lenovo, Dell etc and allows the user to get onto the Internet within seconds of powering up his PC, without having to boot up Windows.

However, this approach is not game changing. DeviceVM is already shipping such a solution.

What is will be game changing however, is to leverage the lightweight nature of Chrome OS and ship it on inexpensive hardware. Conceivably, we would be talking about sub-$200 netbooks/tablets with Chrome OS as the sole operating system. An old blog article from ARM.com alludes to this approach.

In other words, Chrome OS will not be Android’s “big brother”, but it will be the lightweight, single-purpose younger brother. If you want an all-in-one multi-purpose mobile device, get one with Android. If you want an inexpensive bring-you-to-the Internet device with a great web browsing experience, get one with Chrome OS.

This makes sense in a way. The Android web browser today, for example, is really quite limited. Firstly, by the small screen size and low screen resolution of the devices it appears on. Secondly, popular Chrome browser features like bookmarks sync, extensions are not (yet) available for it.

A somewhat single-purpose device still makes sense if they are low-cost enough. We have seen that Amazon’s Kindle continues to sell strongly in spite of the iPad.

What is Verizon’s role in this scenario?

Verizon has been selling 3G/broadband-capable notebooks and netbooks. A natural extension to this product portfolio will be an Internet tablet.

The business model can also get interesting here. For example, the consumer gets a Chrome OS tablet for free when she signs up for a 2-year data plan. Google and Verizon monetize from both the subscription and ad revenue that result from the use of Google services and web properties.

Update (11am PDT): Just saw this on Engadget: Chrome OS tablet coming from Google and Verizon on Black Friday?

Update (5pm PDT): Looks like the Engadget article is all speculation. The link above has been updated. The source of this speculation, Lee Matthews, probably read someone’s blog about Chrome OS (ahem…cough) and added more sauce to the mix…

Disclaimer: I am a Senior Director, Program Management at DevicevM. I wrote this article to express my personal views.


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